Privacy Policy

This Privacy Policy explains how we collect, use, and protect the information you provide when you use our services, including visiting our website, contacting us, or engaging our computer repair and maintenance services.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, phone number, email address, and contact details when you request services or contact us.
  • Device Information: Details about the devices you bring for repair, including specifications, serial numbers, and technical issues reported.
  • Payment Information: Data necessary to process payments for services rendered, such as card or bank details (processed securely through trusted payment providers).
  • Usage Information: Information about how you interact with our website, including pages visited and forms submitted.

2. How We Use Your Information

We use the information collected to:

  • Provide and manage our computer repair and maintenance services.
  • Respond to inquiries and customer service requests.
  • Process payments and manage billing.
  • Improve our services, website functionality, and customer experience.
  • Comply with legal obligations where required.

3. How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure storage, restricted access to sensitive information, and use of trusted payment processing services.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may be shared only:

  • With service providers who assist in delivering our services (e.g., payment processors).
  • When required by law or to protect our legal rights.
  • In the event of a business transfer, such as a merger or sale.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You can adjust your browser settings to refuse cookies, though some features of our website may not function properly as a result.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information where applicable.
  • Object to the processing of your personal information for marketing purposes.

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: byte@bytewayservices.com